Effective Communication


Interpersonal communication is the messaging between two people who use the knowledge they derive from their unique relationship to predict the impact of those messages. Not all communication looks the same, and our ability to decode and construct messages through various communication channels will ultimately determine our success, relational capacity, and ability to navigate conversations competently. This webinar introduces the fundamental principles of interpersonal communication within the context of achieving positive workplace relationship dynamics.


Learn the Four Principles of Constructing Clear Messages

Rank And Rate Communication Channel Richness

Explore Context and Nonverbal Communication Codes

Introduce the Five Conflict Styles

Examine Three Effective Conflict Management Techniques

Pre-workshop Activity

Tolerance for Disagreement (TFD) scale